Protecting your personal information is our top priority. Learn how we collect, use, and secure your data.
Welcome to 7h7 (https://7h7.onl). We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect your personal data, why we collect it, how we use it, and what rights you have to control your information.
By using our services, creating an account, or visiting our website, you acknowledge that you have read, understood, and consent to the collection and use of your information in the manner described in this privacy policy. If you do not agree with any part of this policy, please do not use our services.
7h7 is an online gaming platform offering slot games, bingo, fish games, and betting facilities for players in Bangladesh. We follow international data protection standards and regularly update our security measures to keep your information secure.
This policy was last updated in January 2026 and we reserve the right to change it at any time. In case of material changes, we will notify you via email or website notice. We recommend that you check this page regularly to stay informed of any updates.
When you register an account with 7h7, we collect certain personal information from you that is necessary to establish your identity and meet legal requirements. This includes your full name, date of birth, gender, nationality, full address (street, city, postal code, country), mobile number, and email address.
We may collect copies of government-issued documents such as national ID cards, passports, or driver's licenses to verify your identity. For address verification, we may request copies of utility bills, bank statements, or government correspondence no more than three months old. This Know Your Customer (KYC) process is mandated by law and helps prevent fraud and money laundering.
We collect your payment information to process deposits and withdrawals. This may include Mobile Banking account numbers, bank account details (account number, bank name, branch), last four digits of debit or credit card numbers, and transaction history. We do not store complete card numbers or CVV - this sensitive information is sent directly to our payment processors via encrypted channels and is not stored in our systems.
We record detailed information about your gaming activity including betting history, wins and losses, game preferences, bonus usage, participation in promotions, deposit and withdrawal amounts and frequency, playing time and session length. This data helps us manage your account correctly, resolve disputes, enforce our rules, and identify problem gaming patterns to provide responsible gaming tools.
When you use our website or app, we automatically collect certain technical information. This includes your IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, referrer URL (which site you came from), click path, and cookie ID. This information helps us improve site performance, troubleshoot technical issues, and detect security threats.
When you contact our customer support team via email, live chat, or phone, we keep a record of those conversations. This includes your questions, complaints, suggestions, and our responses. These records help us resolve your issues, improve service quality, serve training purposes, and act as evidence in case of disputes. We may record calls for quality control and training, and you will be notified of this at the start of the call.
We use 256-bit SSL encryption to secure all data transmission. Your personal and financial information is completely protected and safeguarded from third-party access.
Only authorized personnel can access your data, and only when necessary for their work. All access is logged and regularly audited.
Your information is stored on secure servers protected by firewalls, intrusion detection, and regular security updates. We follow industry best practices.
We never sell or share your personal information for marketing purposes. Your data is only shared for legal obligations or payment processing.
You can control cookies through your browser settings. We only use necessary cookies to improve site functionality and user experience.
You have the right to request to view, correct, or delete your personal information. You can easily update information in your account settings.
We use your personal information to create, maintain, and manage your 7h7 account. This includes verifying your login credentials, updating your profile information, tracking your account balance, and providing you access to our gaming products. We use your information to process your bets, calculate winnings, and correctly credit payouts.
We use your email and mobile number to send important account notifications such as login alerts, password reset confirmations, deposit and withdrawal confirmations, and account verification codes. These communications are transactional and you cannot opt out as they are essential to providing the service.
We use your financial information and payment details to process your deposits and return your winnings to your chosen payment method. We use this information to prevent and detect money laundering, fraud, and other illegal activities. We monitor suspicious transactions and may request additional verification or report to authorities if necessary.
We use your identity documents to verify your identity (KYC), confirm that you are over 18 years old, and prevent account duplication. We analyze your transaction history to identify unusual patterns that may indicate fraud or bonus abuse. These measures protect both us and our players.
As an online gaming operator, we are subject to various legal and regulatory requirements. We use your information to meet these obligations including Anti-Money Laundering (AML) regulations, Know Your Customer (KYC) requirements, responsible gaming regulations, and tax reporting. We are required to retain your records for a period specified by law, which is typically up to seven years after account closure.
We may disclose information to law enforcement agencies, regulatory authorities, or courts if required by law or in response to valid legal process (such as subpoenas, search warrants). We cooperate with responsible gaming organizations to identify and assist problem players who have self-excluded from multiple operators.
We use your contact information to answer your questions, resolve issues, and provide customer support. We keep records of your support interactions so we can provide consistent and effective assistance. We analyze this data to identify common issues and improve our service.
If you have given consent, we may send you marketing communications about promotional offers, bonuses, tournaments, and new games. These communications are optional and you can unsubscribe at any time by clicking the unsubscribe link at the bottom of emails or by updating your marketing preferences in your account settings.
We analyze your gaming activity and preference data to personalize your experience and provide more relevant content, game recommendations, and offers. For example, if you frequently play slot games, we may highlight new slot releases. If you prefer a particular game provider, we may display that provider's games more prominently.
We use aggregated and anonymized data to analyze our site's performance, understand user behavior, and make business decisions such as which games to add or which features to improve. Individual players cannot be identified in this analysis because the data is aggregated and anonymized.
We monitor your gaming patterns to identify signs of potential problem behavior such as excessive spending, attempts to chase losses, or extended gaming sessions. If we detect concerning patterns, we may contact you to provide information about responsible gaming tools such as deposit limits, loss limits, session time limits, or self-exclusion.
We use your data to enforce the limits and exclusion periods you have set. For example, if you set a monthly deposit limit, our system automatically tracks and prevents you from exceeding the limit. If you choose self-exclusion, we ensure you cannot log in or play during the exclusion period.
7h7 values your personal information and does not sell, rent, or share it for marketing or commercial purposes. However, we share certain information with selected third parties to provide you with services:
We ensure that all third parties who access your data adhere to strict privacy and security standards. We enter into contractual agreements with them that obligate them to keep your information secure and use it only for specified purposes.
Cookies are small text files stored on your device when you visit a website. 7h7 uses different types of cookies to make our website function properly, remember your preferences, and improve your browsing experience. Cookies help us keep you logged in, remember your language preference, and save your shopping cart.
We use cookies to understand how our site is being used, identify popular pages and features, and detect technical issues. This information helps us improve our services and provide a better user experience. Some cookies are essential for the basic functionality of the site, while others are optional and require your consent.
Essential Cookies: These cookies are necessary for the basic functionality of the site such as keeping you logged in, maintaining security, and ensuring the site's features work properly. Without these cookies, you cannot use our services.
Functional Cookies: These remember your preferences such as your language preference, currency selection, and other customizations. They make your browsing experience more convenient and personalized.
Analytics Cookies: We use these cookies to analyze site traffic and user behavior. They tell us how many people visit our site, which pages they view, and how long they stay. This data is aggregated and anonymous and helps us improve our services.
Marketing Cookies: If you have given consent, we use these cookies to display relevant ads and offers based on your interests. They may track your browsing activity across multiple websites. You can disable marketing cookies at any time.
You can manage and control cookies in your browser settings. Most browsers automatically accept cookies, but you can typically modify your browser settings to block all cookies or delete specific cookies. Keep in mind that blocking or deleting cookies may affect the functionality of our site and you may not be able to use certain features.
If essential cookies are disabled, you will not be able to use the 7h7 site properly as they are necessary for basic functionality. However, you can opt out of analytical and marketing cookies in your account settings or by adjusting your browser's privacy settings. You can opt out of third-party advertising cookies using the Digital Advertising Alliance's opt-out page.
7h7 is an international online gaming platform and your data may be stored and processed on servers outside your country of residence. We may transfer data to countries where data protection laws may differ from those in your country.
When we transfer your data internationally, we take appropriate security measures to ensure your information remains protected and handled in accordance with this Privacy Policy. This may include standard contractual clauses, data transfer agreements, and other legal mechanisms that ensure the security of your data.
By using our services and providing your information, you consent to the transfer, storage, and processing of your data internationally. If you have questions or concerns about international data transfers, please contact our data protection team.
You have the right to access your personal data and obtain a copy. You can view your profile information, transaction history, and gaming activity at any time by logging into your account settings. If you want a more comprehensive copy of data or information not visible on your account dashboard, you can submit a formal Subject Access Request (SAR) to our data protection team.
If your personal information is incorrect, incomplete, or outdated, you have the right to correct or update it. You can edit most information directly in your account settings. For changes to sensitive information such as name or date of birth, you will need to contact our support team and provide supporting documentation for verification purposes.
In certain circumstances, you have the right to request deletion of your personal data (also known as the "right to be forgotten"). This may apply if the information is no longer necessary for the purpose for which it was collected, you withdraw your consent, you object to the processing, or the data has been processed unlawfully.
However, this right is not absolute. We may decline your deletion request if we have legal or regulatory obligations to retain data (for example, anti-money laundering laws typically require us to keep transaction records for 7 years), if we need the data to establish, exercise, or defend legal claims, or if legitimate interests outweigh your privacy interests. We evaluate each deletion request on a case-by-case basis.
You have complete control over receiving marketing communications from us. If you do not wish to receive our promotional emails, SMS, or push notifications, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of each marketing message or updating your communication preferences in your account settings.
Note that opting out of marketing communications will not prevent you from receiving important transactional or service-related messages such as account notifications, security alerts, payment confirmations, and changes to our terms. These communications are essential to providing our services and you cannot opt out of them while your account remains active.
In certain circumstances, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another service provider. This right generally applies when processing is based on your consent or for the performance of a contract and the processing is carried out by automated means.
If you wish to request data portability, please contact our Data Protection Team and specify which data you want and in what format (e.g., CSV, JSON, PDF). We will assess your request and provide the data if technically feasible and legally permitted. Note that this right will not adversely affect the freedoms and rights of others and will not compel us to disclose trade secrets.
If you believe we have handled your personal data inappropriately or violated your data protection rights, you have the right to complain to us. We encourage you to contact us directly first so we can attempt to resolve the issue. You can contact our support team or write directly to our Data Protection Officer.
If you are not satisfied with our response, you have the right to lodge a complaint with the data protection authority in your country. In Bangladesh, this would be the relevant government agency that oversees digital security and data protection. You may also have the right to seek judicial remedy in court if you believe your rights have been violated.
7h7 implements advanced technical and organizational security measures to protect your personal data. We use 256-bit SSL (Secure Socket Layer) encryption to secure all data transmission between your device and our servers. This means your login credentials, personal information, and payment data are encrypted in transit and cannot be intercepted by third parties.
Our servers are housed in secure data centers protected by physical security measures such as 24/7 monitoring, access control, and environmental safeguards. We use advanced firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) to protect our network against cyber attacks and unauthorized access. Our systems are regularly updated and patched to stay protected from the latest security vulnerabilities.
We implement strict access control policies ensuring that only authorized personnel can access your personal data and only when necessary to perform their job duties. We use Role-Based Access Control (RBAC) where each employee is granted access according to the principle of least privilege. All our staff sign confidentiality agreements and receive regular data protection training.
All access and data changes are automatically logged and regularly audited. We monitor for unusual access patterns or suspicious activity that may indicate a data breach or insider threat. We conduct independent third-party security audits and penetration testing to identify and address vulnerabilities. Our security measures comply with industry standards such as ISO 27001 and PCI-DSS.
We retain your personal data only as long as necessary for the purposes for which it was collected and to fulfill our legal and regulatory obligations. While your account is active, we retain all your profile information, transaction records, and gaming history so we can provide you with services, resolve disputes, and enforce our policies.
If you close your account or it becomes inactive, we retain your data for at least seven (7) years to meet anti-money laundering (AML) and other regulatory requirements. After this retention period ends, we securely delete or anonymize your personal data so you can no longer be identified. Some aggregated and anonymized data may be retained indefinitely for statistical and analytical purposes.
Despite all our security measures, no system is completely secure. If a data breach occurs that may affect your personal data and poses a high risk to your rights and freedoms, we will notify you immediately about the nature of the breach, potential consequences, and the steps we are taking to mitigate it. We will also notify applicable data protection authorities as required by law.
We have a data breach response plan that defines procedures for detecting, containing, investigating, and resolving security incidents. In the event of a breach, we will act quickly to minimize impact, notify affected individuals, and take corrective measures to prevent recurrence. We use lessons learned from breaches to continuously improve our security measures.
7h7 is for individuals 18 years of age and older only. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete that information from our systems.
We verify age during our registration process and you make a legal declaration that you are 18 years of age or older. We request government-issued ID showing your date of birth during the verification process. Underage gaming is a serious offense and we actively combat it by cooperating with responsible gaming organizations and authorities. If a minor is able to open an account, that account will be immediately closed and all funds returned.
7h7 reserves the right to update this privacy policy from time to time to reflect legal, regulatory, or business changes. When we make material changes to this policy, we will notify you through various means which may include posting a prominent notice on our website, sending a notification to your registered email address, or displaying a pop-up when you log into your account.
The date of the latest update will be displayed at the top of this page. We encourage you to regularly review this Privacy Policy to stay informed about any changes. Your continued use of our services after updates represents your acceptance of the changes. If you do not agree with the revised policy, your option is to close your account and stop using our services.
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your data protection rights, please do not hesitate to contact us. You can reach us in several ways:
We take all privacy-related inquiries seriously and strive to respond as quickly as possible, typically within 30 days. For complex requests, we may take up to an additional 60 days, and we will inform you of the delay and reason. We are committed to protecting your privacy and maintaining a transparent, trustworthy gaming environment.
Thank you for reading our privacy policy. Now register with confidence and enjoy our exciting games!
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