At 7h7, we believe gaming should be fun and entertaining, never a source of problems. Your wellbeing is our priority.
Responsible gaming means an approach where online gaming remains a form of entertainment and does not negatively impact your life. At 7h7, we are committed to creating a safe and enjoyable environment where players can maintain control over their gaming activities. Gaming should never be a source of income or a solution to financial problems – it is a form of entertainment you enjoy within your means.
We understand that most people can enjoy gaming responsibly, but for some individuals gaming can become a problem. Problem gaming or gaming addiction is a serious matter that can affect your mental health, relationships, financial stability, and overall quality of life. At 7h7, we take the safety and wellbeing of our players extremely seriously. We provide a range of tools, resources, and assistance so you can play responsibly and get help if needed.
Responsible gaming means you decide for yourself how much time and money to spend. It means you are aware that gaming is a risk-based activity where you can lose money and you are prepared to accept that risk. Responsible gaming means you regularly evaluate your own behavior and take action if you see signs that gaming is becoming a problem. 7h7 is here to support you in this process.
Set daily, weekly, or monthly deposit and loss limits. Once set, the system will automatically prevent you from exceeding the limits. Stay within your budget and play responsibly.
Control how long you play per session. Set time limits and the system will remind you when time is up. Avoid long and uncontrolled gaming sessions.
If you feel you need a break from gaming, you can exclude yourself for 6 months, 1 year, or permanently. During this time, you won't be able to log in or play. This is a serious decision and cannot be cancelled.
We connect you with free confidential help services specializing in problem gaming. Professional counselors and therapists can help you regain control.
Receive regular notifications that remind you how long you've been playing and how much you've spent. These reminders help you stay aware and make informed decisions.
View your complete gaming history, transaction records, and statistics. Analyze your behavior and identify patterns that may indicate a problem.
Problem gaming or gaming addiction develops gradually and can be difficult to identify in the early stages. It's important that you stay aware of the warning signs and regularly assess your own behaviour. If you or someone you know experiences several of the following signs, it may be time to seek help:
If three or more of these signs apply to you, you may have problem gaming and should seek professional help. Remember, asking for help is not a sign of weakness – it's a sign of strength and responsibility. Early intervention makes the recovery process easier and faster.
Responsible gaming starts with awareness and honesty. Ask yourself these questions:
If the answer to any of these questions is 'yes', consider using the responsible gaming tools below or contact our support team.
7h7 offers a range of tools to help you stay in control of your gaming activity. These tools are easy to use and accessible anytime from your account settings. We strongly encourage all players to use these tools to play responsibly:
Set your maximum daily, weekly, or monthly deposit amount. Once the limit is reached, you cannot deposit again until the specified period ends. Requests to increase limits take effect after a 24-72 hour cooling-off period.
Set the maximum amount you're prepared to lose within a specific period. This limit calculates your net loss (deposits - withdrawals) and once reached, you won't be able to play until the period resets.
Set the maximum length of each gaming session. When time expires, you will be automatically logged out and unable to log back in for a specified period. This helps prevent long, exhausting sessions.
Temporarily block yourself from your account for 24 hours, 7 days, or 30 days. During this time, you won't be able to log in, deposit, or play. Your account will automatically reactivate after the period ends.
Exclude yourself for 6 months, 1 year, 5 years, or permanently. This is a serious step and cannot be cancelled before the period ends. After the exclusion expires, you'll need to contact the support team to request reactivation.
Get pop-up reminders at regular intervals (e.g., every 30 or 60 minutes) that tell you how long you've been playing and your profit/loss status. This keeps you aware and encourages you to take breaks.
Setting responsible gaming tools is very simple. Log in to your 7h7 account and go to the "Account Settings" or "Responsible Gaming" section. There you will see all available tools and can set limits according to your preference. Requests to increase limits take effect after a cooling-off period so you can avoid impulsive decisions. Limit reductions or self-exclusion take effect immediately. If you need help setting up tools, our customer support team is available 24/7 to guide you.
Self-exclusion is a powerful tool that keeps you completely away from gaming for a specific period or permanently. It's only for those who are seriously concerned about their gaming habits and feel they need an extended break.
During self-exclusion:
After the period ends, your account will not automatically reactivate. You must contact our support team and confirm that you're ready to play responsibly. We may advise you if we believe you need more time. Self-exclusion is a serious commitment and should be carefully considered before deciding.
If you or someone you know is struggling with problem gaming, know that help is available. The following organizations provide free, confidential counselling and support:
An international fellowship where people share their experiences and help each other recover from gambling problems. Regular meetings and a 12-step program.
Methods: Online meetings, local groups, phone support
A UK-based organization that provides free information, advice, and support to individuals suffering from gaming addiction and their families.
Services: Helpline, live chat, forums, online counselling
Provides information, advice, and help on responsible gaming. They operate a national gaming helpline and offer online support services.
Resources: Self-assessment tools, information guides, helpline
A leading U.S. organization that raises awareness about problem gaming and provides help. 24/7 confidential helpline.
Helpline: 1-800-522-4700 (Free, available 24/7)
Contact a mental health professional, therapist, or counselor in your area who specializes in addiction treatment. They can provide personalized counseling and treatment plans.
Advice: Speak with your doctor for a referral
Share your struggle with loved ones. They can provide emotional support, encouragement, and accountability. Many organizations also offer counselling and support groups for family members.
If your loved one has problematic gaming, you can help and provide support too:
Remember, you can't force them to change – they must decide for themselves to seek help. However, your support and encouragement can make a big difference.
7h7 strictly prohibits gaming for anyone under 18. Underage gaming is a serious issue and we are committed to preventing it. We enforce robust age verification processes including government-issued ID checks, database validation, and regular monitoring. If we discover that a minor has opened an account, we will immediately close the account, void all bets, and refund deposits.
Parents and guardians are responsible for ensuring children cannot access online gaming sites. We recommend:
If you suspect that a minor is using 7h7 or any other gaming site, notify the operator immediately so appropriate action can be taken.
7h7's Commitment: We are committed to providing a safe and responsible gaming environment. We continuously improve our policies, procedures, and tools to ensure player protection. We train staff to identify problematic gaming and provide appropriate intervention. We collaborate with responsible gaming organizations and follow industry best practices. We adhere to responsible gaming principles in all our marketing and promotional activities.
Your Responsibilities: While we provide tools and support, the ultimate responsibility for controlling your gaming behaviour is yours. You should only play within your means, and gaming should never be seen as a source of income. You should regularly assess your behaviour and take quick action if you see signs of problems. Use responsible gaming tools and ask for help if needed. Remember, gaming is a form of entertainment, not the centre of life.
Responsible gaming is a shared responsibility. Together, we can ensure online gaming remains a fun, safe, and enjoyable activity for everyone.
Join 7h7 and access all our responsible gaming tools and support. Set your limits, stay in control, and enjoy the entertainment.
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